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I suggest you ...

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  1. Contact people before taking an automatic payment to allow them the opportunity to cancel the subscription if the account is not used.

    I am very unhappy in having had an automatic payment of £30.87 taken from my account without any prior warning for an email account that we no longer use. I am even more unhappy that I contacted you to explain my situation and ask you for a refund and to have my account closed but so far I have not received any response. Not a great standard of customer service.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. help I am trying to cancel but cant get help in doined so. I have never had an account just a trial for $1.00 but getting charged $29.97

    help I need to cancel but cant find way to do it..I have never had an account only the $1.00 trial but getting charged $29.97. I need to cancel NOW

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Umlaute

    German Umlaute like "ö" in "können" are displayed as "ö" resulting in "können". Similarly, "ü" is displayed as "ü" resulting in "für" instead of "für". Can you please fix this? Thank you very much.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Give an option for a blank white background

    I dont like the colorful ones they are too busy

    21 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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