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← Customer Feedback & Support for Kidsemail.org

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14 results found

  1. Sell the company to me

    I am interested in buying this company in its entirety, the IP, the client base, etc. Given that it seems to be abandoned (unfortunately), I have had no successful communication with anyone, just automated emails. The vision was good but the wheels seem to have fallen off. I can restore this service to the quality that gets recommended by top tech sites.

    1 vote
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  2. Either run this service or have the integrity to shut it down...

    It seems clear nothing has been done on this site in 3 years. This includes updates on the app. Thankful I hit issues supposedly resolved years ago (IE no notifications in iOS) before having my kids start using this service...
    ... a pity too - it's a great idea and Microsoft even recommends this. I was so excited to find this, I am disappointed to find it abandoned and above all find it immoral to keep taking people's money without providing them the service they're paying for.

    4 votes
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  3. Email not sending

    I am getting htis message despite the fact that I paid.

    Please try again or at another time.
    We're temporarily restricting email sending capabilities to paying members only.

    4 votes
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  4. White List a Domain

    Provide a way to white list a domain. For example I would like to add our church's domain so that anyone on the domain is valid. Otherwise I have to manually add dozens from the church domain.

    2 votes
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  5. Answer your customers promptly.

    I sent an email March 18th asking why my kids' saved contacts completely disappeared. I got the first response on May 18th. Seriously? 2 months later? And the response was, "Oh, must have been a glitch. Did the contacts come back?" NO the contacts did not come back and I lost emails that I don't have saved other places. I'm furious at a paid email service that can't do better than this. I've been a customer for about 4 years!

    7 votes
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  6. IF YOU HAVE A GMAIL ACCOUNT AFTER THE KIDSEMAIL THEN ALLOW PASSWORDS TO BE SENT TO NEW ACCOUNT

    IF YOU HAVE A GMAIL ACCOUNT AFTER THE KIDSEMAIL THEN ALLOW PASSWORDS TO BE SENT TO THE NEW ACCOUNT!!!!!!

    3 votes
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  7. I need help with this program. It is not working as I expected. Please email or call me 940 231-2016. I need answers!

    1 vote
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  8. Goodmorningkidsmail

    Goodmorning

    1 vote
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  9. Allow image, video and screenshot sending

    Have a easy way to send images, videos, audios and screenshots.

    3 votes
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  10. Easier way to login

    8 votes
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  11. Continued debits after cancellation

    I cancelled my children’s membership almost 2 years ago but still intermittently get billed from a previously supplied credit card. Your company has previously refunded the amounts but it continues to happen. I have had to notify the fraud department of my credit institution. Please ensure you pay attention to accounts that have been ceased so you don’t unwittingly continue to process payments.

    1 vote
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  12. wildcard blocking

    Allow me to block email addresses by wildcard or by domain name.
    wish.com sends spammy stuff from a different email address every single time

    1 vote
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  13. Automatic BCC for parents

    Please implement automatic BCC not CC (this is working fine) forwarding of e-mails sent from and received by a child's account.

    2 votes
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  14. Give an option for a blank white background

    I dont like the colorful ones they are too busy

    22 votes
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    3 comments  ·  Admin →
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