Please respond to customer support emails
I have sent 3 emails over the last 10 days and received no answer. My son is unable to receive any emails for the last 3 weeks. I followed all troubleshooting tips and none of them are the issue. Anyone who emails him receives a mail delivery failed email. I even tried your support email address instead of the messaging option and your customer service email bounced as well. Please respond. My son loves his email, but if he cant use it i will have to cancel and find someone else who can do it.
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sookhanferris commented
I too have sent multiple emails, support tickets. Please ASAP!!
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Anonymous commented
My daughter is in the same situation. Multiple friends and family have asked why she hasn't responded to their messages.