support custom domains
We have our own domain for the grownups - email@example.com and firstname.lastname@example.org. We'd like to get the safety of Kids Email for now but at some point the kids will be old enough to not need this service. We don't want them having to switch their email address. With other services like this we've been able to create an account on our domain (email@example.com) and have it forward all messages to the other service. We tried this with Kids Email and it doesn't work.
The details: we use Google Apps to manage our domain. I tried setting up the kid email account with gmail forwarding all mail to kmail but the emails never made it into your system. We also tried setting up a group with the kids' email address (firstname.lastname@example.org). We added email@example.com as a member of this group. This didn't work either. Both of these methods worked with Zoobuh.com
This is something we have considered in the past. At this time we do not plan on implementing this. I will send the suggestion over to the Developer, and if we decide to implement this I will let you know.
Asa Ayers commented
Same here, I'll see of your competitors support this. As a developer I can't see how it would be that difficult. As long as this service is able to email outside itself you have to be using a standard mail server. All of the features are just a layer of user interface over what should be a standard mail server capable of handling email from any domain.
Anthony Richardson commented
I'm considering using this service but have a custom domain as well. Hesitant to use any email service that locks you up in a custom email address. If you had this feature I would have signed up right away. Now I will need to look around for alternative services.
I am in the exact same situation, as is my brother and sister's families! I suggest you try to implement something like this